Politique d’expédition

 

Serendipity Shipping Policy

At Serendipity, we aim to provide a seamless and efficient shipping experience for our customers. Please review our shipping policy below for detailed information.

Shipping Locations

We currently ship to locations within Europe only.

Shipping Methods and Carriers

We use third-party companies to handle all our shipping needs.

Shipping Costs

Shipping costs are determined by third-party rates and will be calculated at checkout.

Processing Time

Processing times vary depending on the production time of each product. Detailed information about the processing time can be found on the respective product pages.

Delivery Time

Delivery times depend on the third-party shipping companies. Estimated delivery times can also be found on the product pages.

Order Tracking

Order tracking information will be provided by the third-party shipping companies.

Handling Product Loss or Damage

In case of product loss or damage during shipping, customers should first contact the third-party shipping company. If the issue is not resolved, please contact us through our website for further assistance.

Customs, Duties, and Taxes

For international orders, the customer is responsible for any customs, duties, and taxes that may apply.

Special Shipping Requests

We do not accommodate special shipping requests or expedited shipping at this time.

Contact Information

If you have any questions or concerns about our shipping policy, please contact us through our website.